Privacy Policy

Introduction

At Shree Shyam ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy cricket platform and services.

By accessing or using Shree Shyam, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.

Information We Collect

Personal Information

When you register and use our platform, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Date of birth (to verify age eligibility)
• State/Location (to ensure legal compliance)
• Username and password
• Payment information (for transactions)
• Bank account details or UPI information (for withdrawals)

Usage Information

We automatically collect certain information about your device and how you interact with our platform:

• Device information (model, operating system, unique device identifiers)
• IP address and location data
• Browser type and version
• Pages visited and features used
• Time and date of visits
• Contest participation history
• Team creation and modification patterns

How We Use Your Information

We use the collected information for various purposes:

• To create and manage your user account
• To verify your age and legal eligibility to participate
• To process contest entries and calculate winnings
• To facilitate payments and withdrawals
• To provide customer support and respond to inquiries
• To send important notifications about contests, results, and account activities
• To improve our platform and user experience
• To detect and prevent fraud, abuse, or illegal activities
• To comply with legal obligations and regulations
• To send promotional materials and updates (with your consent)

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist in operating our platform (payment processors, hosting services, analytics providers)
• Legal Requirements: We may disclose information when required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
• Contest Information: Usernames and contest performance may be publicly displayed on leaderboards
• Fraud Prevention: We may share information with law enforcement or regulatory authorities to investigate suspected illegal activities

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of payment and financial information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct inaccurate information through your account settings
• Deletion: You can request deletion of your account and personal information (subject to legal requirements)
• Opt-Out: You can unsubscribe from promotional emails using the unsubscribe link
• Data Portability: You can request a copy of your data in a structured format

To exercise these rights, please contact us through our support channels.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our platform
• Improve platform functionality and performance
• Deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may affect platform functionality.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: